Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Frequently asked question example

What is counselling/therapy?

  • Counselling is a process where a trained professional helps individuals explore thoughts, feelings, and behaviours in a safe and confidential environment to achieve a better understanding of themselves and their challenges. 
     

Frequently asked question example

Why should I choose counselling?

  • If you feel, anxious, depressed or overwhelmed, you might seek counselling for these and various other reasons, including navigating a crisis, gaining clarity, changing unhelpful patterns, or embarking on personal growth. 
 

Frequently asked question example

Does it have to be in person?

  • No you can choose how you have your counselling, on line, by telephone, in a group, in person

Frequently asked question example

Is therapy expensive?

  • Here at Your Better Mind we have prices to suit every pocket, from unwaged to low income, to fully waged

Frequently asked question example

Do I have to stay in therapy for long?

Everyone's journey is different depending on their issues and needs. Come clients have therapy over a long period of time, some dip in and out as they need to. 

Frequently asked question example

What happens when I start therapy?

Every therapy journey starts with an assessment by a clinical lead or experienced therapist. You are then allocated to a counsellor depending on preferences and availability. Your therapist will then contact you to schedule you in for your first session. Therapy length is determined between yourself and your therapist. You will receive contract information after payment is made before your first session.

Frequently asked question example

How do I pay for my therapy?

Payment will be made online via a payment link at least two days before your session. If payments are not made before your session the session cannot take place. No payments are to be made to your therapist under any circumstances.

Frequently asked question example

Will my therapist be qualified?

All therapist have had at least two years formal training at diploma or degree level. All therapists receive Your Better Mind induction and ongoing training.

You can choose whether you prefer a fully qualified and accredited therapist, or one still in training as described above, according to availability. Your Better Mind will try to match you according to your preferences.

more questions...?

if you have any other questions or you would like to talk through something or schedule a session please message or call: 07838114130 or email faithmarriott69@gmail.com